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Privacy Policy

Privacy Policy

Effective Date: July 22nd, 2025

Family Music Centers, Inc. (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our store, use our website, or engage with our services, including music retail purchases, private lessons, instrument repairs, and related offerings.

1. Information We Collect

We may collect personal information in a variety of ways, including:

  • Information You Provide Directly

    • Name, address, email, and phone number

    • Payment and billing information

    • Student information (e.g., age, instrument, scheduling preferences)

    • Repair requests and service details

       

  • Information Collected Automatically

    • Website usage data (e.g., pages visited, browser type, IP address)

    • Cookies and tracking technologies (see Section 6)

2. How We Use Your Information

We use the information we collect to:

  • Process retail purchases and service orders

  • Schedule and manage music lessons

  • Communicate with you about appointments, repairs, classes, and promotions

  • Improve our services, website, and customer experience

  • Meet legal and regulatory requirements

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who assist in payment processing, website hosting, or email communications

  • Instructors or technicians, when needed for scheduling, lesson planning, or repair details

  • Legal authorities, if required to comply with applicable laws or regulations

All third-party service providers are required to maintain the confidentiality and security of your information.

4. Your Choices and Rights

You may choose to:

  • Opt out of marketing emails by clicking the “unsubscribe” link

  • Request access to, correction of, or deletion of your personal information by contacting us directly

  • Disable cookies through your browser settings (see Section 6)

5. Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking tools to improve functionality and analyze usage. You can manage cookie preferences through your browser settings. Disabling cookies may impact your experience on our site.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn that we have received information from a child under 13 without appropriate permission, we will delete it promptly.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review it periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Family Music Centers, Inc.
2714 N. Green Valley Pkwy, Henderson, NV 89014

702-435-4080
info@familymusic.com
www.familymusic.com